Last updated: 31/5/2023
This Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, or any other services we provide (collectively referred to as the "Services").
We Collect We may collect certain personal information about you when you use our Services. The types of personal information we may collect include, but are not limited to:
1.1. Contact Information: Your name, email address, telephone number, and other similar contact details.
1.2. Account Information: Any username, password, or other credentials used to access our Services.
1.3. Usage Information: Information about how you use our Services, such as the features you use, the pages you visit, and the actions you take.
1.4. Device Information: Information about the device you use to access our Services, such as your device type, operating system, and unique device identifiers.
2. Use of Personal Information
We may use the personal information we collect from you for the following purposes:
2.1. To Provide and Improve Our Services: We use your personal information to provide and enhance the functionality of our Services, personalize your experience, and improve our overall performance.
2.2. Communication: We may use your contact information to communicate with you, respond to your inquiries, provide customer support, and send you important updates and notifications.
2.3. Marketing and Promotions: With your consent, we may use your personal information to send you promotional materials, newsletters, and other marketing communications about our products and services.
3. Data Sharing and Disclosure
We respect your privacy and will not share your personal information with third parties except in the following circumstances:
3.1. With Your Consent: We may share your personal information when you provide us with your explicit consent to do so.
3.2. Service Providers: We may engage third-party service providers who assist us in operating our business and providing our Services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
3.3. Legal Requirements: We may disclose your personal information if required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Protection of Personal Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and therefore, we cannot guarantee absolute security.
5. Consent to Transfer
By using our Services, you acknowledge that your personal information may be transferred to and stored in locations outside of your country of residence. We will ensure that any such international transfers comply with applicable data protection laws.
6. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13 without parental consent, we will take steps to delete such information from our records.
7. Your Choices
You have the right to access, update, correct, or delete your personal information at any time. You may also withdraw your consent for certain processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.
9. Not Sharing Personal Photos or Data Without Consent
At Alchemy, we prioritize your privacy and respect your personal photos and data. We are committed to not sharing your personal photos or data without your explicit consent. We understand the sensitivity and importance of such information and will take all necessary measures to protect it.
If you choose to share personal photos or data within our Services, we will ensure that appropriate security measures are in place to protect them. We recommend that you carefully review the privacy settings and permissions associated with your account to control who can access and view your personal photos or data.
In the event that we receive a request from a third party for your personal photos or data, we will notify you and seek your explicit consent before sharing any information.
Please note that while we strive to provide a secure environment for your personal information, no method of transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal photos or data. We encourage you to take precautions and exercise discretion when sharing personal information, including photos, within our Services.
We will do our best to address your inquiries and resolve any privacy-related issues in a timely manner.
Thank you for choosing Alchemy. We are committed to protecting your privacy and providing you with a secure and enjoyable experience while using our Services.
Daniel Whittaker (CEO & Owner)